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  1. Dear Mrs. Rossett,

    Let me introduce you myself first. I’m Saki, Indonesian–Educational Technology–student at State University of Jakarta, I’m 21 years old and I am passionate at human performance technology 🙂

    I’m in my last semester of study now, and in bachelor degree. I’m writing on my thesis now, and its about Job Aid. I’ve read your books, even the 1991’s one (Handbook of Job Aid) quite helping me!
    But, I have some question to the expert of job aid (which is you), I cant find the difference between Job Aid and SOP (Standard Operating Procedures). They’re like twins, but I really can’t find the difference. Are they have the same function?
    Would you help me to find the differences, please?? 🙂

    Thank you 🙂

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