“She works on learning and technology
in a way that is creative, concrete and quirky”

Invisibilizing Workplace Learning

Many learning executives are concerned about visibility. They lament that they are not included early and sufficiently in the strategic work of the organization. Many seek appreciation and recognition for the learning enterprise, their learning enterprise. This long-standing concern has well-worn answers. I've offered some myself: align vigorously with the strategic purposes of the organization measure the learning enterprise against the metrics that matter most to the organization and leaders communicate with leadership through dashboards and stories riveted to high value metrics use data to continuously improve experiences and … [Read more...]

Compliance Training: Doing Something About the Least Popular Training on Earth

Compliance training satisfies few who experience it. Not only do we often fritter away this opportunity, I have come to believe that compliance training promotes cynicism about all of workplace learning. Complaining about compliance is not good enough. I convened a panel devoted to improving compliance training at the Corporate Learning Summit conference in Chicago. Meet the panel I sought panelists who believe in enhanced compliance and regulatory training. Meet three optimistic and active learning executives. Samantha Hammock is Vice President, Regulatory Learning and Administration, for American Express. Justin Lombardo was … [Read more...]